Worldwide Shipping

Reward Policy


FREE POINTS

Earn 100 points for free, on your birthday! Email support@korarae.com to have us add the special date into our system

Earn 10 points (per day) for every review on a product that you have purchased and received

Earn 5 points (per day) by sharing Kittenish with Facebook, Twitter, Pinterest or Google + by clicking the corresponding icons

Earn 10 points for creating an account

Earn 10 points for subscribing to our newsletter


REDEEM

You can redeem your points at checkout. If you have begun to accumulate points,  you can redeem them as a payment method during checkout. The option to use points, as well as your balance and the monetary equivalent of this balance, will be shown to you in the Payment Method area of the checkout. Redeemable points can be used in conjunction with other payment methods such as credit cards, gift cards and more.

MINIMUMS AND MAXIMUMS

There is a 40 point minimum value required for redemption. If selected, you will not be able to use your points until you accrue a minimum number of 40 points, at which they will become available for redemption. Points have no maximum earning capacity or spending capacity. If the box "Maximize my points is selected", the most possible points will automatically be applied to your order.

MANAGE YOUR ACCOUNT

You have the ability to view and manage your points through your Customer Account. From your account you will be able to view your total points, minimum needed to redeem and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding points, including expiration notifications.

EXPIRATION

Points will expire after 1 year from the date they are issued.

Note:
  • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
  • You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose points. This option is found in the My Rewards section of the My Account area.
  • You cannot use points toward Tax and Shipping fees
  • Reward Points are only available to registered kittenish.com member's.
  • Reward Points can only be collected and used with online purchases.
  • Reward Points are not exchangeable for cash under any circumstances.
  • Reward Points will not be refunded for any cancelled order.
  • We will not issue points for prior purchases on KoraRae.com.
  • When buying with Points,you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
  • When calculating the amount of points earned. shipping fees and taxes are excluded.
  • Gold Level Free shipping is for US orders Only!
  • Loyalty levels are calculated based on annual spending. Transactions expire after 352 days!
  •  We reserve the right to remove or suspend any loyalty level, program or incentives, at any point, without notice. 
  • Please note: You will only receive Reward Points for reviewing products that you have purchased and received.
  • Reward points are non-refundable. We do not refund points for returned items, exchanges or cancleations. You will not earn points for purchases made using a store credit or gift card.